In today’s remote and hybrid work environments, maintaining effective collaboration and a team mentality can be challenging. However, the evolution of communication technology has provided a solution through UCaaS (United Communications as a Service). UCaaS offers centralized communications, enabling remote teams to come together and address the drawbacks of working independently. Here’s how UCaaS helps:
1. Flexible Communication Options
According to a survey by Kahoot! and Workplace Intelligence, 91% of those surveyed stated that they want to feel more connected to their coworkers. What’s more, only 57% of workers rated their collaboration and employee engagement tools as “excellent” or “above average.” UC solutions offer features such as real-time messaging and integrated apps, allowing easy and constant communication with remote teammates. This flexibility ensures that questions can be asked and information can flow freely, regardless of time or location.
2. Accessible Collaboration Tools
A study by Zippia found that collaborative work settings are over 50% more effective than independent work settings. United Communications as a Service facilitates real-time collaboration through instant messaging, video conferencing, and audio calls. These tools enable remote workers to stay in touch with colleagues, discuss projects, share ideas, and address concerns. Collaboration dashboards further enhance connectivity and organization within remote teams.
3. Streamlined Work Processes
UCaaS streamlines business workflows by improving collaboration, scalability, cost savings, management efficiency, and customer experience. This cost-effective solution facilitates decision-making, reduces project completion time, and contributes to business growth, ultimately increasing productivity. In fact, a report by Freshworks found that 31% of companies are using UCaaS to reduce technical debt from legacy systems and processes.
4. UCaaS is the Future of Work
According to a forecast by Regions and Countries, the UCaaS market size is projected to reach USD 10740 million by 2028. UCaaS is a critical technology for future work models, as remote and hybrid work continue to expand. It provides a platform for seamless communication and collaboration, regardless of physical location, empowering workers to work from anywhere, anytime, and on any device.
Future Proof Your Business with NextGen Communications
At Nortec, we offer a comprehensive UCaaS service that takes communication to the next level.
Our NextGen platform combines voice, text, and video communication modes, ensuring effective connectivity and collaboration for your team. Whether you prefer chatting, calling, or video conferencing, our platform accommodates your needs.
Get a free quote today to enhance your team’s communication capabilities and productivity.